La vista desde nuestra habitación era del centro y desde el piso 13 bastante increíble. Todo lo que necesitábamos estaba a poca distancia, que para nosotros era maravilloso. El precio de la habitación, teniendo en cuenta la tarifa para wifi parecía mucho. Estuve en este hotel por negocios, para hacer negocios los ordenadores del vestíbulo no fueron de ayuda. Me siento un poco como que he pagado más de lo que recibí al alojarme en este hotel; hermoso, pero caro.
The decor and everything has been updated very well, but some of the elements of the building remain in disrepair - which to the credit of the Omni, they are working on. It was clean, staff were all nice, and the location was very convenient. It's an old building and there were two issues that arose from that - 1, The elevators were in repair during my three night stay, necessitating either a long wait or a long walk to the opposite wing. Not a biggie, but an inconvenience. Also, 2. the hot water took so long to come on in the shower I wondered if I had even used the handle correctly. It was very slow...but the building is older than dirt, so whattaya gonna do?
The bed and the towels and the other materials felt luxurious. The room was exceedingly small. The Omni name and the expense did not match the size of the room.
Very clean and setup well, Lots of extra pillows
Great location, friendly staff very small rooms and VERY small bathroom
Most full service hotels have a very nice look from a distance but up close, are a bit dirty or have out dated bathroom fixtures. It seems like there's always some small disappointment. This place was very nice when we walked in, and was still very nice as we looked closer and settled into our room. It was a great hotel!
the pool; the restaurant; the warmth and helpfulness of the staff the bathroom was nicely done but a bit cramped; the bed was too soft
Loved the location of hotel. Staff was very helpful- minus the restaurant hostess Rooms were very small, coffee maker disgusting along with staircases and ice machine.
The staff is extremely friendly and very eager to assist Asked for a king bed when made my reservation(a coupke weeks in advance) but told when i arrived only doubles were available
The hotel was very nicely decorated, clean, and comfortable The hotel was very busy and a bit chaotic. The parking garage was full so we had to finding parking elsewhere.
Beautiful hotel with excellent customer service My room was located next to a hospitality room where young people were talking very loud on a Sunday early morning. We were awaken at 5 am due to noisy neighbors.
Very clean, comfortable, and excellent location for access to convention center. Some of the friendliest staff I have ever encountered. They were all extremely helpful, available, and always smiling. Parking garage was easy in and out. View from room was beautiful. Long waits for elevators, especially at night. Ice only available on 2nd floor. No refrigerator or microwave in rooms. Wi-fi and parking rates very expensive.
Very clean and great location. Staff was very accommodating The room service food was absolutely terrible and it took over 45 minutes to "cook" and bring up to our room. Over priced for bad, cheaply made food
I was staying at the JW for a conference and the accommodations were convenient and the staff was friendly and helpful throughout the facility. Great job.
Very modern and classy makes you feel like a high roller without breaking the bank No complaints
the hotel decor and staff were great. I paid extra for the "City View" only to be put at the back of the hotel. Also, our room was right beside the elevator. The elevator made a high pitched squeak every time it moved. We were celebrating our 22nd anniversary at the noise was annoying and kept waking us up.
well located, modern, clean, efficient staff. King size bed, while comfortable, needs to be "pillow top" as it is hard, even for a 270lbs man, to enjoy a restful night sleep. These should be standard in your concierge floor. Paying $31.00 for parking. The location does not permit parking on the street. This reservation was at rack rate.... Wi-Fi access, was "free" in the concierge lounge, but a $12.00 charge when in the room. Not too logical.
Loved the art throughout the hotel, made it special to be there. Food and drinks were good, the room was very nice. We hope to visit again!
Boutique feel in a business size hotel.
We truly enjoyed the initial vibe walking into the hotel and seeing the colorful lamps. The artwork throughout the hotel was a bonus. Cannot wait to visit Indy again. The only downside...did not have a chance to go to the bar...next time!
The bar was amazing. Bartenders were extremely knowledgeable and it was a really fun atmosphere. I found two used bandaids on a pillow in our room. Ruined the hotel experience for me.
The art and design elements are excellent. Staff is friendly and accommodating to guests. The popcorn and hummus at Platt 99 (bar) was good. Nice Gin selection too. The first suite room I was given it had a strong mildew smell. The second room did too but just not as much so I didn't say anything. There was a water mark on the bathroom ceiling. (note: spoke with an Indy friend that was recently down there using a conference room during a heavy rain and water was coming near the windows. No doubt there's a water leak issue). The bed sheets had a tear in it and I ran out of toilet paper since the roll was low and they didn't leave a spare. The "mixology" bar is lacking the "-ology." The bartender hasn't studied much as she mixed my Tom Collins with Sprite. Just a notch above using sour mix. Went with just Gin and Tonic on the second round and got upcharged for Q Tonic. So, they hit it on the surface but miss on execution of product. The good news is it's easily correctable and I hope they do because this is a nice addition to Indianapolis.
Urban feel, crisp, 2 excellent bars and outdoor terrace, hip, green, upscale, quiet but not dead, very accommodating staff, close but not in the noisy center of things. The art and furnishings are the best. I saw that a Yolk breakfast restaurant was opening on the corner. That's a great breakfast place. You can take your dog, they even have a place to walk him. Getting into or out of the parking garage seems to always be a a hassle. No pool, but sometimes that's a good thing = no noisy children. I just like to know I have the option. No rooms have tubs, but they have great showers.
energy efficient pet friendly clean modern good location
Speedy check in
The hotel was located conviently and was nice and clean. We had requested a room opposite to the trains and our room was very close to the loud trains that rolled through all night. We won't risk a nights sleep by not getting our request filled next time.
Alexandria,Va Noise on ally outside my room
Atmosphere, Charm (Exposed brick and Original Beams), Friendly and Helpful Staff, Clean
Everything. Location was amazing. The suite style room was nice. It wasn't lush as I'm accustomed to. Yet, I couldn't of asked for a friendlier staff and the housekeeping was worth more than money could buy. The hotel even had an officer in lobby during the late hours. Which was comforting. I only have one complaint. The parking garage was 2 blocks away. I felt guilty asking the valet to get the car when I had forgot a few things out of it. So I went without. Also, the $27 a night was a bit much plus tipping. But, the weather was freezing, so okay... Well worth it, I guess. Problem with Priceline... Don't book to early, watch for price changes. I could of saved over $100 if I would of waited or even Just booked through hotel. ( live and learn ) I frequent Indy often, this was my first visit to this hotel. But, I will return. Location is AMAZING. And...now I know true price. You'll not be sorry. The rating for this hotel is way to low.
I liked that the hotel was SO clean, the service was excellent and the breakfast was great! Overall the best hotel I've stayed in, in a long time and will only stay here from now on! -McKenzie
Love the tall ceilings and the brick walls We woke up about 1pm to the sound of the music from the bar located next door. This went on until 3am when the bar eventually closed.
Location and price. The sheets were terrible. Stains on the carpet.
That staff was super friendly and always had a smile on their face. Very informative as well. The only problem I had during my stay was kids running up and down the hallway all night and not being told upfront I was going to have to pay $18.00 for parking.
Good parking next door at a reasonable price. Nice man at the front desk who came out and helped me get into the parking when I left my hand tag in my room. Good location close to downtown. Good bathroom and tub. Very noisy. A cleaning person was cleaning up an adjacent room and talked for hours and I could hear practically every word she said. The halls echo. Someone left the TV on in my room - I came back to TV static two days in a row. Weird!
Location. Right next to Lucas Oil Stadium No airport shuttle
It is practically right across the street from Lucas oil stadium and walking distance to great bars and restaurants. Nope
Location The Hotel charged $20.00 per day for parking & I chose this location because it was suppose to be free parking. Found a live roach in the closet, and the pop machine took my money.
Location was good for the conference we attended. Housekeeping does not do a very thorough job of cleaning. Lots of accumulated dust on toilet paper holder, etc. Parking is pricey.
Location. Fast elevators. In need of furniture and carpet updates. definitely not a 3 star. Breakfast was sketchy.
The location was within walking distant to where we were going. A/C did not work well. 1st night no wash cloths, 2nd night no towels or wash cloths. Bed and pillows were very uncomfortable.
Great centralized location. Pool & hot tub excellent. Not being told before arriving that there was a parking fee each night. Breakfast was sub par compared to other stays with Comfort.
Breakfast was great, room was nice except for the carpeting. Furniture in great condition. People at desk were very helpful and pleasant. Did not receive bites but found what I believe to be dead pieces of bed bugs along seams in mattress - which just made me uncomfortable. There were not a lot, nor did I find any live bugs. But made me uneasy all nites.
Location. Large room. Microwave and fridge. Nice linens.plenty of lights and electric plugs.coffee in lobby was ok. This hotel is currently changing ownership. Restaurant was under construction. Room cleanliness was below average.
The Hotel staff are very courteous and helpful. We needed directions and the personnel at the front desk were very obliging, We came to Indy to ride our bikes on the Monon Trail so the location of the Hotel was good, the trail starts on 10th street. It was our second trip to your Hotele but not our last, let your employees know they do a excellent job.
The heating system was bad. My heat never came on. I understand all the construction, but cleanliness can still be maintained. The elevators were filthy and being used by staff, construction crew and equipment movement. The entrance from the garage was so filthy it reminded me of being in New York. First impressions are everything. I'm sure once all the renovations are complete it be be amazing again.
I really liked the layout of the room and the easy access to all the shopping and entertainment.
convenient location and nice room one elevator was out of service, which led to delays getting to and from room
This was a great hotel; wonderful service with a great downtown location. You're within walking distance of great restaurants, Circle City Mall, Convention Center and Lucas Oil Stadium. The staff was extremely helpful. We will return again.
The staff was wonderful and went out of their way to make our trip enjoyable. I would especially like to thank Shelley Maher - she went completly out of her way to help us and make sure we had one of the larger rooms for our anniversary. She even sent me info. on the places nearby that were having a Thanksgiving meal - it is people like Shelley that will make us return and tell everyone to stay at Embassy Suites. We had been approved for an early check-in and were even an hour later than we had asked. However, when we arrived from our 2.5 hour road trip on Thanksgiving the room was still not ready for 2 hours after we had arrived. Being that it was Thanksgiving and everything was closed or booked, there really wasn't anyplace for us to go. It would have been nice if they would have been able to get the room ready a bit sooner.
Old hotel!!! The location was perfect in downtown, but the hotel was under construction, broken tile in the lobby, primer on the walls, small check in area, etc.l Worst part was their air system only does heat or AC based on the outside weather. Our room was 80 the entire weekend. Parking garage is terrible. Do not take large vehicle in garage. I would not recommend.
Very good locatin.
The only part I liked was the staff and location. The room was cold...no heat. 2 lights were out in the room at check in...another was falling out of the ceiling. The view from our room was nice...but the window had face prints all over it n I told my daughter not to touch it. The shower had hair in it at check in. I had to ask for toilet tissue because it was not refilled during cleaning. Everytime we went to the pool we had to ask for more towels...and sometimes they weren't received before we were done swimming. I am a single mom and we were there for 4 days...the staff was very helpful...but the hotel was not at all what I expected.
Could hear the tvs from both rooms on each side. Could hear each and everything in the hallway. Rooms are extremely small. To high for what you recieve. Would not stay again.
Staff was fine, but someone was let into our room while we where still in there. Not great on that. Housekeeping woke us up at 830 to clean when check out was listed at noon.
Close to convention center, clean, good breakfast No vent fan in the bathroom, hallway smelled musty
I asked for my room to be cleaned, they never did it. Asked for more shampoo and conditioner, never received. Hotel night staff was not friendly. Also, valet was slow and confused.
Clean and fresh. Spacious. A great value for the dollar.
Room was large. Liked that there were two sinks with a bathroom that contained a shower and sink and a separate bathroom with a toilet and a sink. This set up worked well with two travelers. Seating area in the room was also nice. The location is great if you need to access the JW Marriott. The card key system didn't work well. It usually took a few tries to get the elevator to work and sometimes took more than one try to get into the room.
Roomy....usually stay at Omni, but having little kids the suite is much more practical. Breakfast wasn't that great, but it's free!
The location, inexpensive parking, friendly staff, clean pool & spa.
full kitchen, sitting area in suite, snacks in evening and breakfast in the morning small pillows-why have a king bed with pillows smaller than standard ones? Our room wasn't serviced on the Friday we were there. Ran out of bathroom tissue...used kleenex and had to use a hand towel to dry after showering as no clean towels available.
For a 3 star hotel this place is wonderful and exceeded our expectations! Room was beautiful and spacious. Staff was very friendly and professional. Breakfast selection was pretty good. And the view we had from the 6th floor was awesome as well.
Breakfast $18.00 parking fee
Renovated and fresh. Great lighting and use of space. Appreciated the fridge, Keurig, and microwave. Noisy. Granted it's downtown, but windows are thin...seemed like a window was cracked open.
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This guest did not leave comments about this hotel.
Newly renovated. Spacious rooms. Right across the street from Lucas Oil and other downtown attractions. Pleasantly surprised.
Cleanliness, complimentary shuttle service, breakfast, helpful, friendly staff.
Right where I wanted to be . 18 dollars parking per night was a surprise. But I believe all the hotels in downtown charge for parking 18 dollars parking per night .
Clean Free wifi No microwave or refrigerator in room. Too far from downtown restaurants.
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cleanliness It was very hard to sleep at night because of all the traffic noise. I stayed on the 5th floor and it sounded like the windows were opened every night.
Location and Price