The room was incredible, it was clean, quiet, and the view of the town was marvelous. The individual at the front desk helped me several times. I asked for a quiet room and she put me on the 5th floor with one other person. She also helped with directions and ideas for travel. The hotel is situated downtown in a quaint district with good shopping and coffee. There is a hiking trail nearby that takes you up Mt. Helena. A great location and place to stay. We ended up extending our stay to 2 nights.