Our kitchen had only a hot plate and no hot water coming in out of the faucet--no water at all so it wasn't connected. We had to boil water to wash dishes. There were bugs everywhere because the place was pretty much wide open to the outdoors. There was in fact a birds nest in the kitchen and feathers in the dish rack. AC only in the bedrooms and very little space or furniture to do anything else. The staff however was excellent. Big parties went on the the Spanish speaking staff had entertainment going all the time for the children, which sounded like they were having a ball. I however was not.