Apartamento espacioso. Tenía de todo lo que puedes desear, incluso el jabón!
Los jardines son preciosos. El estudio que nos dieron era muy espacioso, con dormitorio separado y amplia cocina americana. El hotel es grande y hay transporte que puedes tomar para ir a cualquier parte de la propiedad. Hay muchas piscinas disponibles. La propiedad está cerca de Disney y de otros restaurantes.
Nada Personal antipático. No me gustó
Si tienes una unidad renovada, son agradables. Las camas eran muy cómodas y la cocina estaba muy bien. Las actividades recreativas eran gratuitas e incluían equipo, excepto por campo de golf. Ruido! Ruido! Ruido! Se podía oír a través los pisos, paredes y puertas, todo en otras unidades y los trabajadores en sus carritos de golf a gas constantemente conducir por los alrededores. dormimos muy poco. Y tienes que estar preparado para el tiempo presentaciones del tiempo compartido. Ellos intentarán todo para convencerte, pero parecían honestos.
Todo, excepto que me faltaban dos almohadas. Las almohadas que me faltaban.
El complejo tenía un montón de actividades para familias 10:00 Check out
Varias arañas al entrar en la habitación del hotel y en toda la habitación.
Un montón de espacio. Tener las máquinas de la lavandería en tu habitación es muy cómodo teniendo niños!
Cómo el hierro se quemaron y casi me quemó
meals and view non applicable
Position and proximity to the centre of Celebration for restaurants and relaxed walks. Also very convenient for the Disney Parks. Did not like the Resort Charge added to the bill.
The staff were friendly and as helpful as they were able to be. Views over the lake were restful and beautiful. Breakfast service was excellent. More of a conference hotel than a boutique hotel. Block bookings meant there was little choice of room type and my son and I were unable to secure the twin bedded room that we had requested for our 11 night stay and on the last day all the furniture was removed from the main areas to accommodate the new block booking. Air conditioning was very noisy. Not 5 mins to Disney, 20 mins in a taxi!
Clean beautiful area. The room was perfect. Lots of resturaunts to choose from across the street. Parking was a bit confusing around the hotel. We never really knew if we were in a tow away zone or not
Loved everything about the resort!
I liked the location. Right off irlo Bronson, you can't beat it. Quite. You have your own space. The rooms were tiny, the couches were filthy, a strange smell stayed throughout or stay, even after we started a generous amount of frebreeze. No water pressure.
Great enviroment staff was friendly no issues with the stay the place was very clean this was my first time taking my family out of state this was a great place to go not far from disney world as well I have no problems with this place
There were activities for my 5 year old to keep busy, either at the pool, or the mini-golf. The cottage concept was a nice idea for those without campers. The location right off of 192 is great. The space was tiny and very tight, there was only 4 of us, but we had to keep our luggage in the car because there was no where to put it in the cottage. The bedding was thrown on and was old and torn, so we had to make the beds when we got there. The blinds were all broken and the door was very difficult to open and close. Considering we only paid $60/night, we got what we had expected!
Clean cabin in great condition
We had more than enough space in the platinum cottage. It was clean, quiet, and centrally located. My husband travels a lot for work and stays in Hampton Inn more than 3 times a month, he commented that the cottage was cleaner than 90% of the rooms he stays in with Hampton Inn. There was ample closet and storage space and with the deal we got from Kayak, the price literally could not be beat!! Especially since there is on site laundry, a bark park, mini golf, a pool, a cafe, and a small "general" store in the office. We stayed here to go to Disney and it was easy to get on and off property from this location. We will be back! We are even considering buying one of the smaller cottages they have for sale on site. Our three year old loved this place as well, she called it her green house the entire stay. The beds could use new mattresses and the cottage needed extra pillows but it's not like we lost any sleep over these two things. The only other thing I might add is the cottage needed an informative guide inside. We didn't know how or where to get fresh towels, where to take the garbage, check out guidelines, etc. But all we had to do was ask/explore a bit. I rated the staff at 4 stars because they were not very professional (I only encountered the night shift at the desk) otherwise, we really couldn't find anything to complain about!
The cottage/bungalow concept was a great idea. There were lots of activities to participate in. The price was very affordable. The bedding was old and torn in places. The sheets smelled dirty. The furniture was also old, worn, and smelly. All of the blinds were bent and let light in at night. There was no tub for our toddler to take a bath, only a shower. Also, there was an iron provided, but it stained my son's clothing. Our vacation package included tickets to a dinner show and when we checked in, they would not give us the tickets. My husband had to show them our confirmation email to prove that we were telling the truth. They finally gave us the tickets, but they were not happy about it.
The mattress's in both bedrooms were HORRIBLE, besides that the place was nice
Need maintenance Pri e
We stayed in the deluxe cabins. got 2 bedrooms and a kitchen for less than the price of a disney budet hotel room, which are very small. Much better for familes than staying in a single hotel room. Everything was clean, and the kitchen came with cooking utensils. Would definitely stay again. We were close to the pool, and it was loud in the evening (pool is open until 11.
Piscina, tablero de ajedrez, comodidad. Ubicación
Bien situado para los parques, cumple su mision en una visita a Orlando. Limpio y buena habitacion. Buena relacion calidad/precio piscina cutrilla pero te vale para un rato.
buen precio y confortable no realizaban bien la limpieza de la habitacion y el elevador tardaba demasiado
Las tarifas del resort y el aparcamiento.
La atencion al entrar al hotel y al salir del hotel. Si, pero fue solucionado al momento en recepcion.
exelente atencion del personal, bueno mantenimiento y limpieza, exlente ubicacion
Lugar limpio, con buen servicio Familia poco orientado ya por Disney
Convenientemente ubicado al otro lado de la calle de Disney Springs. Reforma fue muy perjudicial.
Tardé más de lo esperado para entrar a la habitación.
Al otro lado de la calle de Disney Springs. Fácil para ir a comprar y comer. Las habitaciones son muy cómodas. El personal era muy servicial. Nada.
La ubicación era estupenda, y el hotel era increíble! La piscina es excelente y alojamiento excelente!
El Hotel está realmente muy bien. Muy cuidado y nuevo, las habitaciones son amplias y con luz , muy amplias con camas grandes y muy confortables. Fantásticamente situado. A 2 minutos a pie de Downtown de Disney, donde puedes hacer de todo. Desde comerte una ensalada "genial" en Planet Hollywood y flipar con el Video dj, hasta ir a ver el Circo du Solei (no se lo pierdan!!), todo caminando en pocos minutos. Las vistas de hotel son muy buenas y las piscinas también están muy bien. El personal es muy amable y casi todo el mundo habla perfectamente Español. Si. Ojo con las sopresas finales en los precios!. En nuestro caso, de repente se sacaron de la manga un tax (a mayores de los que ya pagas en todo usa, "del porque si" y aunque seas empresario y ya pagues iva en España, te jo... , sorry, te fastidias) en concepto de Resort Fee. Casi 20$ Diarios!!!. Sin avisar y teniendo cerrado un precio desde hacia casi 2 meses. Tampoco me gustó que no hubiese trasporte gratuito a Universal Studios (para los mayores los mejores parques) y Sea World. Es imprescidible agenciarse un taxista enrollado que os haga precio, si no, te gastas una "salsa" en desplazamientos. Por cierto, alquilar coches es una locura, a mayores del precio del alquiler, pagas un montón de extras y parkings. No compensa!!.
Todo! Hotel en construcción pero no es inconveniente.
La ubicación es increíble. Las habitaciones son bonitas, una grande. El personal es muy agradable y servicial. La alcachofa de la ducha era terrible.
te cobran por noche un fee que no hemos utilizado, deberia ser opcional y no obligatorio al igual que deben de advertirlo ya que al final con taxes no se parece en nada al precio de booking
La construcción ha provocado que este complejo falle a múltiples niveles. Esperad a que esté acabado antes de alojaros aquí.
Me sorprendió que tuevieren las ventadnas totalmente selladas, sin posibildiad de airiacion natural, lo que consitutye un peligro para los moradores. El personal se negaba a hablar en español, pese a saber el idioma. Caro el desyauno y todo adicional del hotel.- El envierro en la habitaciones, se negaron a darme una tercera cama pese a que la reserva incluia a 3 personas. No hay leche caliente en el desayuno.-
La ubicación es estupenda. A pocos pasos de Disney Springs. El hotel dice que es parte de la Disney Resorts, pero no lo es. Ninguno de los beneficios de los complejos de Disney están disponibles en este hotel. No hay horario extendido en los parques temáticos. Aparcamiento caro: 20 por día El precio de la comida. Limpieza muy pobre.
Nos quedamos muy decepcionados con el buffet de desayuno. Era muy caro y la comida estaba fría.
la tranquilidad y el servicio nada
La atencion del personal, la Ubicacion, el confort. que el Valet Parking sea tan caro
me gusto mucho su ubicacion e instalaciones, el transporte a los parques y las horas extras con las que contamos para el disfrute de los parques de Disney, la atencion de su personal, sus instalaciones son muy completas(tiendas, comida, gimnacio, piscina, etc) servicio de limpieza excelente e instalaciones y atencion excelentes para personas con mobilidad reducida. es un hotel familiar y el precio esta acorde con lo que ofrecen.
Me encanto la ubicacion tan cerca del Downtown Disney,para los niños es perfecto y magico.
buenas habitaciones, amplias, servicios de lavandería, 24 horas de atención en el market limpieza de habitaciones
Esta muy cerca al pueblo de Disney, solo hay que cruzar una calle caminando. Está también a poca distancia en Taxi de molls y oulets. Además de los parques tematicos de Disney.
Hotel was comfortable and clean Our room was next to the elevator so we didnt sleep well from the noise of the motor constantly.
Closet is too small. With the ironing board in the closet you can't fit anything in there. I understood this room #444, was newly constructed....has anyone tried hanging a suit in this closet? very poor planning. Secondly air conditioning was malfunctioning when I was there. I doubt I'll stay at the Swan again. p.s. Note I didn't mention the bomb scare...that could happen anywhere. The closet is ridiculous.
Beautiful hotel! The character dining at Garden Grove restaurant was awesome, have your kids bring their autograph books with them. Staff was friendly and very accommodating to families/kids. We ate dinner at Il Mulino restaurant and despite being more upscale Italian, the waiter was very engaging with our kids and was happy to make them chocolate milk with dinner! The grotto pool was beautiful, large, and poolside food/beverage service was on the ball. Nothing really not to like, just some advice: Prices are expensive but hold value. This isn't a Super 8 but then again they treat you way better than a Super 8. Just remember EVERYTHING at Disney World is expensive. Also this: this hotel is on Disney property but is NOT a Disney hotel. You still get the same perks like early park entry and free shuttles to the parks, but what you don't get is free shuttle from/to the airport on the Disney Magical Express. A Disney rep will tell you to use Mears transportation saying it's cheaper than a taxi but don't. Our taxi, with tip, was cheaper than Mears' fare plus we didn't have to wait the half hour for the Mears shuttle. We were in a taxi in about 5 minutes at the airport.
Location to Epcot is a huge benefit. Great staff. Remodeled bathrooms are great. Older facility is noticed.
The boat ride from the hotel to Epcot, boardwalk, and Hollywood Studio's. Our reservations were for the Swan hotel but when we arrived we were told we were at the Dolphin hotel. We asked why we were there our reservations were for the Dolphin hotel. We were advised we must have read the confirmation wrong. The woman at the Dolphin hotel asked if we had the confirmation. I pulled it up on my phone and she confirmed it showed the Swan. She asked if she could make a phone call. She made the phone call in front of us and advised the person on the other end what I had and what their system showed. She was told we were supposed to be at the Swan and they corrected it in their system. The lady apologized and said that she could check us in but we would have to get our key's from the Swan because their systems were different. When we came back the bellhop that was going to assist us with our bags said very sarcastically, "ladies you are at the wrong hotel. I will tell you very slowly how to get there." We told him that we went to the Dolphin and they found that we were supposed to be at the Swan. He told us he would assist us with our bags once we got our keys. When we turned around he ducked into the back and a different bellhop advised us that he went on break so he would assist us. The room we were in smelt like mildew and we were advised that there were no other rooms available.
Location Required 2 night minimum
Staff was very friendly and helpful Very pricey for simple things like morning coffees or breakfast for kids.
The room was fantastic. Updated and positively posh. The 12th floor view was incredible with fireworks shows from two Disney parks. The in-room Starbucks was a nice touch. I found a new favorite Disney hotel. Thanks!
Staff was very helpful and friendly. We received a free upgrade to a suite, which was elegant and huge! We loved the swan! Nothing!
Upon check in we got a free upgrade to a suite no extra charge.
That the safari was 8 & up.
Pay the extra money for a savannah room! There was nothing better than coming home after a long day at the parks seeing giraffes, zebras, gazelles and many other African animals right off your balcony. I've never been that close to exotic animals and I didn't want to ever leave my room! Plus, the service here was impeccable. I wish I could have stayed longer.
El desayuno era bueno, pero un poco caro. Genial para alojarse cerca del centro de Disney. Me sentí atrapado por las sábanas y ducha diseñadas para personas pequeñas. Tasas extra de resort y por aparcamiento.
Ubicación y personal Tener que irnos
El interior era nuevo y renovado. No se puede superar el precio por la ubicación y las comodidades. Perfecto para una estancia corta de visita a los Parques de Disney!
Cercanía al centro de Disney. Añadieron 8 dólares a pagar porque teníamos un coche.
Cerca de WDW
Las habitaciones tenían olor a moho, obras en los alrededores y tasas altas.
Ubicación increíble a un paseo corto del centro de Disney y de los autobuses del parque Disney. Muchos lugares en los alrededores para comer. La habitación era estupenda para nosotros, una pareja joven de escapada en Disney. Tasas del resort y de aparcamiento. Me pareció un timo.
Me gustó lo cerca que estaba del centro de Disney y de los parques. No me gustó la tasa extra de resort que cobran a diario. La habitación olía como si la limpiasen a diario con trapos sucios. No vale la pena lo que pagamos.
Todo el personal fue fantástico. Muy profesional y muy cortés. El personal era muy servicial con cualquier petición que tuviera. El desayuno era muy divertido. El personal de limpieza muy complaciente. La única cosa que podría considerar un poco negativa sería que las habitaciones eran un poco pequeñas para cuatro personas. Esto no impediría que volviera.
Prometieron que Goofy y Pluto irían al desayuno, pero Pluto no fue. Imagina la decepción de mi hijo pequeño. No me gustó la habitación.
Me encantó la ubicación y el personal. El desayuno con los personajes fue espectacular. Un poco exagerado para considerarlo como un complejo de Disney. Nos decepcionó que la vista no era mejor.
Habitaciones limpias y personal amable. El tráfico peatonal por la noche en la calle hizo que hubiera mucho ruido en la habitación; y era un día entre semana. El mano de la televisión no funcionaba y tuve que llamar para pedir otro. Tendrían que haberse dado cuenta de esto al preparar la habitación.
Mermaid room is small, but ok for a family of 4. The resort has a nice theme and the grounds are very clean. The walk from mermaid rooms building 8 is a long walk. It took 11-12 minutes to walk from room to the "cars" pool.
We were upgrade to a nemo room and that was a very nice surprise. The room was bigger which included a microwave, kitchenette sink and refrigerator. Indoor entry was a plus. The little mermaid rooms were really small and not very appealing. All the room were outdoor entry much little motels. Very bare/basic room.
It took us 30 minutes to check in. They kept telling me that we booked with a third party and that was the problem. We had a 2 year old with us and when we checked in we asked for a pack n play. Went to get something to eat, and when we returned it still was not in the room. We called and it took another 1/2 hour to receive. Very crowded, and the food was just mediocre. Room was very small, if not Disney it would be 1/2 the price.
The hotel was very kid friendly the play areas along the paths were amazing and the pool was also big enough for a lot of quests.
As it is described it is a Value Resort, the cheapest Housing by Disney but kids friendly invironment, but misses basic shopping needs like fresh milk and cereal as it has a small useful Kitchenette. With a fridge, microwave, wide cabinate but they use USA electric sockets only, you can buy a converter from the gift shop but bare in mind USA only uses 110V electricity. so make sure your device is dual current or you'll end up grumpy like my wife who couldn't use her own hair Devices ;) .
The pools were the best part of the resort! 1. The smoking area is on the jogging trail! 2. There is only one food court for all the guests so expect long waits in line. 3. The only provide one bed sheet so bring a blanket!!!! 4. Guests don't know what to bring to the registers when cashing out their food.. So they leave the line to get stuff and hold up the registers!
service comfort of room horrible wifi in room
This hotel gives you the full Disney experience. Take away the Disney aspect and you have an average motel style room in the little mermaid section where we stayed. If you pay more, there are better rooms closer to the resort style pool. The eatery was Disney style and the food was just what you'd expect from one of their mass dining experiences.
The rooms were very nice. The grounds were a lot of fun for my 4 year old grandson. Best part was once we parked we didn't have to drive again. The bus took us right to the ticket booths at Magic Kingdom. Not much I can say about what we didn't like.
Ubicación genial. Las piscinas eran una maravilla para los niños. En la zona de comida había muchas opciones. No hay toallas para las piscinas. Las paredes que separan las habitaciones son finas.
Piscinas fabulosas, jardines impecables. Las habitaciones son pequeñas, pero ¿a quién le importa? Estuvimos todo el tiempo en la piscina.
El personal era muy amable. La limpieza era buena. En general, una buena relación calidad-precio. Las camas son incómodas.
Independencia La atencion en la administracion
La relacion calidad/precio. Un Resort absolutamente recomendable
Que la habitacion cumplio con mis expectativas y esta muy bien dotada sugiero tener mas elemntos a disposicion es decir un pequeño almacen con mas articulos No
Todo !!! Las habitaciones espectaculares, todo nuevo, realmente provoca quedarse en ellas. No
Excelente apartamento, tranquilidad, limpieza. Una de las recepcionistas, la de la noche del 22 del septiembre.
El hotel es nuevo y la gente que nos atendio excelente Falta mejorar la informacion para llegar al sitio si estas en un piso superior es complicado llegar con el equipaje y no hay un bussines center ademas en inter debe ser wireless
Espacioso, muy limpio Un poco lejos de la mayoría de atracciones
La tranquilidad, y seguridad y el excelente equipamiento que posee los dtos. Volvería , lo recomiendo. No
Equipamiento y confort de las habitaciones es muy bueno. Es un hotel familiar a un costo economico que ofrece el espacio para todos estar comodos y su ubicacion cerca lo hace muy bueno Esoy conforme y no tengo nada que decir negativo
Dimesiones de la casa y tranquilidad del entorno. No limpian diariamente ni cambian toallas
El departamento es muy confortable, los electrodomesticos de primera al igual que los banos. Nos sentimos muy comodos
La habitación estaba limpia. La estancia fue tranquila. Un amplio aparcamiento.
El hotel tenía una ubicación estupenda. A 3 minutos en coche del reino animal. La habitación estaba limpia, el desayuno bueno Camas de hotel desiguales, no super cómodas
Location of Hotel, near Disney World and size of 2 rooms condo.
It was a great experience and value but unfortunately we were not able to use the facilities like we wished ,due to the bad weather Not having acomadations for a full dinind experience is a disapointment, especially when you have spent all day at hte parks, people just want to relax and not have to drive out again for dinner. Also check in time should be at 3pm. and check-out at 11am. like a lot of other resorts ,because we felt very rushed in the morning like other guests.
The room was nice, and the furniture (beds, couches) were comfortable.The balcony was nice. There were toenails on the bedroom floor from the people that were there before us. That was disgusting.
the pool was very nice, the room was sweet.
It's on Disney Property, good for family to spend time together rather then having two separate hotel rooms. They waste your time trying to get you to buy a time share. They tell you to go to a different area to get parking pass and then keep you
Very nice resort with large rooms
The resort is close to everything. We used the grills almost nightly. Lots of things for the kids to do. The maid didn't come once during our 5 night stay. When we got to our room the tub was leaking from the handle. The fan that drys the tub came on scaring my kids. We called the front desk and it was fixed quickly but I feel the maid should have caught it when she cleaned. I also didn't like how they try to get you to buy the timeshare.
I attended with my husband and 2 younger children and 2 older children. We all had something to do. I like the different activities and chance to just relax. Everyone loved the numerous pools, lazy rivers, and there were many Jacuzzi hot tusb that we always found that it wasn't crowded. I will definitely stay again.
This hotel was a fantastic value. I was pleasantly surprised by the friendliness of the staff and the cleanliness of the resort. The room was very clean, and the area was mostly quiet. The hotel room--and it may be designed this way--felt as though it was designed in the 50's and refitted in the 90's. The amenities were what was expected, the decor just seemed a little dated.
Located in disney Looked like a motel
The value for the stay. Wish the rooms could have been slightly larger, but with 3 adults we used the room just for sleeping and breakfast. Rooms were small.
Wonderful people and helpful staff Other hotels offer free needed items like unscented soap or razors but I had to purchase these from the gift shop. I also has to go to a different hotel nightly to get dinner since the restaurant in the hotel was closed and I was unaware.