Very clean and quite. Was a great place to relax and rest. Breakfast hours could be longer. We were trying to get some rest and sleep, not to get up for breakfast.
2 adults 3 teens in 2 queen with hideaway couch room.= Proximity to Carlsbad Caverns good. Not a bad drive from Artisia if you have business there. Plentiful and good Breakfast. Hot tub was nice and clean. rooms were large and clean with extra room for stuff. Hideaway couch bed was very nice and comfortable. many restaurants in area. Had the feel and smell of a new home. always a short wait at the elevators. good selection of TV channels. My room overlooked the parking area and I was able to keep an eye on my vehicle. Price was a little high, but it was spring break and a lot of vacationers in area. We tried to get this hotel cheaper on a few other Apps but the hotel held firm on its cost. most likely due to the season and had no need to offer lower bargain hunter prices. parking was a little tight. OK for cars and pickups but if you have an RV or trailer keep looking.
Very clean, nice bedding
El hotel estaba bien. El hotel era más para gente de paso. Había obras de construcción al lado, que hacían ruido desde muy temprano. Era ruidoso desde muy temprano.
Las habitaciones estaban limpias y eran modernas y el precio era justo. Las camas eran un poco duras para mi gusto. Las habitaciones eran bastante pequeñas y estrechas.
They have a very friendly staff. The beds where to stiff, not enough bedding, the a/c- heater didn't work to my satisfaction. The shower head was way to low and I had to crouch down for the water to hit my head!
It had a fridge and microwave and was within 30 minutes of Carlsbad caverns. I think the sheets were cleaned, but that's about it. It seems like everything else in town is double the price, but you would think that for paying over a $100 / night, things would be cleaner. The breakfast is a joke. Coffee, Cheap OJ and Cereal. There are empty beer bottles all around the property. It seems like there is only 1 person there and he is level of effort is minimal, and it shows.
The bed was not very comfortable
the price and it is close to the caverns. New big screen tv and cable. Walmart close by and several places to eat. There was mold on the ceiling in the bathroom. The maid came knocking at the door at 6 am. The man that runs the front desk is rude over the phone but polite in person. Adult only because there were many guests smoking and drinking on the balcony at night. Pillows were flat and we had to go buy a new one from a near by walmart.
location the staff and the breakfast
There was nothing great about the hotel. Everything was normal. Nothing stuff out. There was a funky smell in the hotel. They over charged me $310 and said they would give me a discount the next time I stayed.
I have never stayed in the Super 8 that has been this disgusting, the ceiling in the bathroom was falling in there was black mold all over the shower and bathroom, there was a s*** in the toilet, there was food wrappers in all the drawers, there were stains all over the bed spread sheets blankets pillows, the pictures are nothing like what it is. The staff was amazing though they got everything I needed and everything I wanted when I wanted it. I have never stayed in the Super 8 that has been this disgusting, the ceiling in the bathroom was falling in there was black mold all over the shower and bathroom, there was a s*** in the toilet, there was food wrappers in all the drawers, there were stains all over the bed spread sheets blankets pillows, the pictures are nothing like what it is. The staff was amazing though they got everything I needed and everything I wanted when I wanted it.
They could not add my hotel stay to LQ Returns and it is difficult to access new membership
The hotel is the newest one in town, so everything was clean and new. Carlsbad is a small town so the location is close to everything. The couple of days I stayed I was up at 8 in the morning and the breakfast items were not replenished so the selection was as good.
This guest did not leave comments about this hotel.
room was clean and pool was nice I was treated poorly because I had used priceline.
The hotel went out of its way to try to meet my needs even though the room that Priceline sold me was unavailable. Nothing
The entrance was really pretty. Yes the hotel room was VERY dirty. Carpet stained, bedsheets dirty and stained.
There was no place to sit outside and enjoy the fresh air. The pool and spa areas were closed for cleaning during the morning/midday, so we did not get a chance to get any water exercise. Seems like maybe they should clean those areas after hours?
nice hotel to much money for the room and area over looked a parking lot with stores. children in the pool area without adult present running and scream jumping in and out of pool unable to use pool. Don't mind paying money for a good area.
The rooms were clean and the beds were comfortable. The location is pretty sketchy and was informed upon check in that there was no security in the parking lot and that cars are frequently broken into.
Nothing remarkable. Meh. The price was ridiculous (more than $300 with fees) and they put us on the first floor by a noisy family. We went here because everything else was sold out.
We had a late check in. The man at the desk was friendly and helpful even though it was 1:00 AM. The room was spacious and clean. The breakfast was really bad. There were lots of choices, but nothing was good.
This guest did not leave comments about this hotel.
Great location Staff seemed mostly disinterested
Great breakfast, internet was fast, comfortable bed. The first night our air conditioner was broken and kept us up all night. The staff moved us and the rest of the stay was excellent.
The room was spacious and clean. The staff were very responsive to any issue that came up. The internet wasn't always reliable.
Our door was all smashed in as if someone kicked it in. The main switch for lights didn't work. Bathroom door wouldn't close.
The trailer was fairly new with old appliances. The gal at the front desk was apologetic and understanding when we asked for a refund. I got there, spent 20 minutes looking for the place with no signs or labels, realizing that these were evidence that this place was not proud of itself. We had to be driven to the room, which was a trailer sandwiched closely between other trailers with long term inhabitants. We walked through piles of garbage and beercans, past four young tattooed men cat-calling my fiancé, and into a room that attempted charm. There was no hand soap or coffee for the coffee-maker. Thinking it was a short night, I opted to shower after which I found small cockroaches on the shower curtain. I made sure we kept ourselves covered because the door had windows without curtains that the drunken buffoons could peer through. I pulled back the comforter on the bed and found multiple dark-brown stains on the white sheets. We immediately packed our things and left.
Old village housing It was ok without wifi and Internet My target was caves,so two days we stay and lives in style Shower was terrible.Very slow!waters dropped like 25 droppes in minutes it's take 2 hours per shower Will recommend my enemies only