I did like that the front desk accommodated us despite the miscommunication about check in. They gave us free overnight parking as well. I did not like that guest parking was so expensive. Even just for a few hours would be pricey just for a quick visit.
The Hotel was clean and staff was super friendly but the parking wasn't free, $21 dollare a day. Yikes! No free parking.
Great value for the price. Only thing that I can point out was check in. We had to wait for a room to get cleaned even though we were checking in 2 hrs past regular check in. Also no hot tub. :( staff was top notch. I have never had towels delivered so fast. I swear they were to us before I hung up, haha
We stayed there before going to vegas for our honeymoon... Awesome place, staff is extremely friendly, totally recommended
I loved the bed but that's about it. When I first checked in I was carrying my baby and luggage and had my son follow. Got all the way to my room and my key didn't work so i had to drag it all back down and carry it all back up a second time. The shower clogged up. The tv was in & out and some channels didn't have any volume?! No fridge, no microwave, no table for us to eat on.... (There was a desk my son ate on but me & my husband had to eat standing up or on the bed) Parking is $21 a night for guest. You have to pay for wifi & breakfast.
Staff was very friendly and helpful. No breakfast for guests unless you pay at the restaurant or order room service.
The pool area at night was beautiful The only thing I would mention is that the additional parking fee was not clear when I booked, I ve found out of this at the hotel
We liked pretty much everything. There's a pool, fitness center, & gift shop. There's also a fully functioning restaurant (The Daily Grill) that is open early & closes late. Great place to have people in the area meet us for food or drinks. Very comfortable rooms with everything you need included. It was nice to have a parking lot in the hotel, but if you opted not to go with Valet, it was a little bit of a walk to get to the lobby with suitcases & such. Adding to that, the parking lot is shared with airport travelers, so there were times at night where we were concerned we wouldn't find any spaces, even though we were hotel guests. But, it still worked out, there were a couple of hidden spots. My biggest complaint is that the air-conditioning unit in our room was very loud & would wake us up throughout the night whenever it clicked on. On a minor note, the business area in the room with the extra outlets had blown a fuse & no power was coming out of it. We let the front desk know. Over-all, these are small complaints (other than the AC).
Great staff Double queen beds seemed a little small and mattresses were not very comfortable.
Room was very clean and staff was very polite.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
We used to like staying here while we wait for our house to be move in ready. But the GM treats us very poorly as he found out we were using the secret deal. He insinuated that we've done something since we know what hotel it is The GM clearly does not want us here anymore. When we first started staying here, they kept us in the same room. Now as we have new reservations, they make us pack up, check out and wait for several hours to check back in
The location Staff was rude
The location was great. The water pressure in the bathroom was too low.
Easy access to Walk of Fame,Hollywood Bowl and restaurant.
Location was amazing and the friendly staff. Entering and exiting valet is tricky.
cheap public parking next door (15$ daily max) rooms show signs of significant wear & tear. front desk unfriendly
The location in Hollywood was excellent, right in the middle of everything. At night it's a bit dodgy if you walk down the side streets but around the hotel and shopping mall is fine. The valet parking is really expensive considering how long it took to get the car. When I asked about self parking the staff were not very helpful even though the garage was the same as for valet and it was a simple answer.
Location and friendly staff Parking fees
Location perfect. Room clean. Bathroom real nice. Upgraded to a view room. No
Had frig and mirowave in the room . Our room had a connecting door in it. The one night someone in the other room went to sleep with his tv volume up. beginning of the night we were able to sleep but as it got to early morning it became a problem. However when we tried to fix problem they quickly helped solve the issue.
My only suggestion is that the room service could be a bit nicer for the price... plasticware?
I enjoyed the entertainment Friday and Saturday night. Kareoke and the house band were awesome The pool area could use some upgrades and a jacuzzi
Staff was amazing (though having a newborn with us helped). Young pregnant woman at front desk (didn't catch her name) was exceptionally accomodating. First night was broken by several members of a wedding party banging on our door and being loud in general.
The rooms were amazing, and the view was very beautiful! The workers were very polite and very outgoing
Ita the nicest holiday inn i hqve ever seen and the girl at the front desk told me it was the biggest too. Also PARKING IS FREE. . . A rarity in LA It was all good
The rooms were very nice and comfy. Nice size bathroom. The non-smoking rooms wreaked of disgusting stale cigarettes. As a non-smoker, it made me gag!!
It was unique with every room having different murals and great location, very friendly hotel staff, and they even have a coffee/espresso machine at all hours of the night as well as pastries provided in the morning! Would definitely recommend for a trip to LA and will be staying here again! Limited parking in front so have to park in the back lot
excellent spacious room, iphone/ipod connection with tv, very good bed, shower, air conditioning, everything works great. very well decorated room, light inside. close to warner bros, just 10 minutes by car to universal studios and 30 minutes or less to six flags magic mountain.
David was very helpful, we had a bit of trouble finding our way however he talked us through it all and we arrived eventually. We end up extending our booking by 2 nights as the stay was comfortable. I confirmed on check in that my credit card was being used as a pre auth only, however when checking out i was informed my card had been charged without letting me know and i could not charge my stay to the correct card and nothing could be done about it.
Have nothing but good things to say about the accomadations. Clean, nice, quiet. This is located very close to the shopping areas and was really convienent to the downtown area. If I had a problem it was with the bill. They added $15.00 a day for parking, plus some tax for parking. It came as an unpleasent surprise, considering everything else.
cleanliness and promptness of service well, we just stayed overnight so I can't really tell more about this hotel but so far we had a good experience.
The location was good for travel to Warner Bros and Universal Studios We changed room 3 times--the first 2 rooms had old furniture--sofa beds looked awful. The room had an awful odor. We did not want to continue to changing rooms; we sprayed a lot of perfume etc. I will never stay in another hotel which allows pets.
Staff was very helpful, courteous, and , and kind Lack if security cameras in the oarking garage
This place is awesome. The staff were extremely courteous and helpful.
everything was good!!! with the exception of the parking convienent ,safe, however an unexpected fee for the parking. .. Hotel guest are required to pay for parking at a fee of $15.00 a day... this was not even valet parking.. there was no alternative No. parking in the street allowed.. In essence you are really paying for the ' complimentry Breakfast ' I have paid this and more for valet parking.. Just a little surprise for this .. i have stayed at other Residence Inn and did not have this fee.. Location, Location, Location, I quess..
I liked the spaciousness of the room and I really liked the large breakfast selection. I would have preferred two bathroom sinks.
It was like a small apartment. I liked having more than just a bed and a bathroom, very spacious, continental breakfast . Clean, friendly staff, nice location.I have nothing bad to say about it. I would definitely stay there again
Real nice place friendly staff and area around was very nice lots to do.
This guest did not leave comments about this hotel.
The rooms were nicely arranged. Loved the layout. It was the perfect studio apartment. Very clean except but I found a hair on one of the pillows :(. But room was otherwise pristine. Also, after a certain time there is no room or hospitality service you have to walk down to the front desk. Keep windows closed at night there is a train.
El aislamiento acústico no era nada bueno. Podíamos oír todas las conversaciones de la gente caminando por nuestra habitación. Tanto la cama de matrimonio hacen demasiado ruido y la cortina tiene agujeros múltiples.
Estaba sucia y olía raro.
no hay internet como en todos los hoteles de categoria media, no entregan el Periodico en las habitaciones, no hay bar o cafe en el lobbby, le faltan toques d calidad leer comentario en casilla anterior
Que cierren algunas zonas a causa de eventos privados. También pagar 30$ por noche el garaje.
la ubicacion en hollywood muy caro para las instalaciones y servicios...el cuarto de bano era super pequeno ..no habia lugar para nada ..el personal en general descortez..no volveria a este hotel
La ubicacion muy buena. las habitaciones.
New, modern hotel with nice rooms. Okay breakfast - better than Holiday Inn as one would expect. Incredibly bad sound insulation through the floors. We complained several times about neighbors who had very loud children left unattended into the late hours and the staff did nothing about it. They also did not provide any concessions or apologies. They could also not figure out providing free parking as part of our rate right up until we checked out and had to get it adjusted. We got locked out of our room and it took a very long time for them to send an engineer to bring the emergency keys. Overall, I would not come back here unless there was a really good deal going.
Blinds on the window didn't shut, didn't sleep at all
Room service was fast and delicious. May have just been our room (2nd floor overlooking an outdoor area for dogs), but I was awoken throughout the night by loud noises coming from outside and the hallway.
Having to wait in line to get into drai's
The Hotel itself is very nice, and the staff were absolutely fantastic.....except for the door guys at Drai's and The Station who I don't believe are actually hotel staff. The arrangement with Drai's itself would make question going back. I paid almost $400 per night and had to (a) wait in line 20 minutes on Sunday just to find out I had to pay $20 pp to go up to the pool and eat lunch.....which itself would have been over $100. We were also told and Friday and Saturday by the doorman at "The Station" (their outdoor lounge) that there was a Private Party and we couldn't come in. We asked Management who told us that our room key should get us in...they straightened it out but the door guy sure didn't like it. The Private party ended up being 20-30 people at one table....the lounge itself wasn't half full. I also emailed Drai's a week in advance of our trip to book dinner and never heard back.
The room was great and the hotel was beautiful, the place made me feel special. Also the gym was well equipped and specious. The staff were great too. The room wasn't cheap which is fine it was a top quality hotel, but on top of that were so many extras e.g. internet, parking and not even one complementary bottle of mineral water ($9).
Me alojé una noche, tuvimos que buscar en la zona y necesitábamos un sitio donde alojarnos cerca de nuestro evento. Todo fue sin problemas,: reserva, confirmación, el check-in y check-out. Es un bonito lugar para alojarse en Hollywood, muy histórico-retro.
Habitación y la cama eran muy cómodas La ducha es grande pero la cortina es muy pequeño, así que es frío cuando utilizando la ducha y el suelo fuera hace que todo esté mojado
No esperes que las habitaciones sean tan amplias como lo era. La habitación era estupenda, el personal era muy servicial y la ubicación del boulevard fue inmejorable. Además, se encuentra al lado de la mejor tienda de donuts Kettle Glazed Doughnuts.
Excelente el restaurant 101!!!!
La habitación era muy amplia y cómoda. Más de lo que esperaba. La limpieza correcta. La ubicación no es de lo mejor, pero si caminas 5 cuadras cambia todo el panorama. Pegado a la 101.
Fantástica ubicación, lejos de la parte más concurrida de la ciudad, en una agradable zona residencial. LUGARES para comer, comprar y explorar L. A.cerca. EL personal amable y atento equipo de limpieza. Fácil de llegar. Ruidoso servicio de la basura justo debajo de la ventana de la habitación
Nos gustó mucho el restaurante en el hotel, muy agradable no tener que buscar un restaurante para comer. Comida estupenda.
Chech-in y check out rapidos. Parqueadero e internet gratis. Cerca de los sitios turisticos de holywood no
La ubicación es excelente, a cinco minutos andando de Hollywood Boulevard. Las habitaciones amplias y limpias.
La habitación es mejor de lo que el hotel aparenta en su exterior. El aparato de aire acondicionado hace mucho ruido. Un día que quise quedarme hasta tarde en el cuarto, la habitación no fue arregalda
La Ubicación , el trato recibido ; el hotel en general
Our stay there was great, other than the fact that TWO TIMES the cleaning staff opened the door, without even knocking, prior to checkout time, the first of which was 9:30am while my boyfriend and I were still in bed, asleep.
Room's were clean and the beds comfortable. They advertise a pool, but its more of a large bathtub, don't expect to go swimming. As mentioned in previous post, the staff is not friendly..
Aceptable relación calidad precio. En frente del hotel hay una pizzeria económica y buena. Esta cerca de hollywood boulevard, lo cual no se si ponerlo como algo positivo o negativo. Es aceptable como opción económica para ir a ver el area de L.A. pero no esperes gran cosa. Habitación pequeña, desayuno cutre de pie en la recepción.
Excelente relación calidad-precio, muy buena ubicación en una ciudad complicada como Los Angeles.
Todo muy limpio, la cama muy comoda, ademas las habitaciones tienen microondas y nevera. El baño estupendo. La ubicacion es buena, en Hollywood cerca del metro. El desayuno era siempre el mismo, cafe o te con bagels con mantequilla o queso. Aunque por el precio que tiene esta muy bien. (Y el desayuno es bueno).
Cerca de todo, economico y con desayuno incluido, una ganga. No tenia ascensor.
La ubicación. Para ser Los Ángeles es muy barato. Hay una pizzería justo enfrente que está muy bien de precio y de calidad. Hacía mucho calor en la habitación. Hay aire acondicionado pero hace mucho ruido y no se regula muy allá; si lo pones hace frío.
Free juice/coffee and generic continental breakfast the sheets and pillows smelled like they sprayed a cleaning spray on them and left them wet. mildew-ish
The rooms were very comfortable and the modern, updated look was fabulous. Looking at the hotel's exterior it is not obvious how updated the rooms are. Loved the spacious two queen beds. Nice choice of bed covers.
This was a great inn. Very clean and the room was fantastic! I lived in the area for 8 years and when my friends caame in they all said the same thing: "Wow, this is nice, I never would have guessed!" Nothing, everything about it was more than I expected for the money I paid.
Quiet, private room, great new interior. Big comfy bed. Fridge was abit noisy, and breakfast a little dull, but not big things to worry about.
Shower had instant hot water and there is Free Parking. Breakfast is available but it's pretty low-key: cereal, some juice, milk, or coffee. The location is the best part, this place was close to everything we needed - which was a visit to a couple local animation studios and a conference at the nearby Burbank Marriott by the airport. It definitely has that old motel feeling, it's not bad but it's not great - we paid $104 excluding taxes and it definitely felt more like a $65-75 sort of place - but that could have been because it was a popular weekend and the rates were hiked. The towels are a little over bleached and the pillows were a little too over stuffed for my taste - but the bed was comfy.
It was quiet and I felt I could just be myself and not feel hassled in nay way Parking was a little tight
Rooms are very clean and surprisingly nice. The outside of the hotel is not impressive but the rooms are great. The hotel did not have a double room reserved for us, even though we specifically stated that when booking. We were forced to stay in a smoking room, as it was the only double left, and hotel staff blamed us for the mistake, even though we had the paperwork proving we signed up for a double room. The rates were ridiculously expensive - not worth the price.
Room was great, no problems. Bed very comfortable. Everything I needed was there. Good wireless. Nearby restaurants were great. Wireless went down occationally. Front desk staff inconsistant. Outside a bit depressing.