Convenience to City without the high price tag - good range of services at the Hotel including reasonably priced meals. Lack of organisation in the bar/restaurant. Too many staff - lead to confusion with orders and who was doing what.
Good location - we went to the cricket - friendly and helpful staff - modern rooms
Excellent staff, massive rooms and extremely clean. The hotel is not as closely located to the airport as advertised.
rooms are spatious and tidy longer hours for restaurants.
Check-in was simple - reception staff very pleasant and friendly. Room spacious, very comfortable and clean. Noise in the hallways from other guests coming and going late at night. An issue with the lights in our room - seemed to be more complicated than necessary and on rising very early in the morning for an early o/s flight, couldn't actually get the main room lights to operate (bathroom and bedside lamps ok).
The room was vast and the staff at the front desk was very helpfull. When I booked on booking.com it said that there was free internet but it is no free. It is wired internet and you have to buy a package off time. Also the service at the restaurant wasn't good.