Swimming pool, and the jacuzzi was closed.
the location is very good, at the bisness center of Ankara. The room is not large but very comfortable, the breakfast is very good. I liked swiming pool and SPA. only 2 elevators
new and fantastic rooms with some great styled features......bath in the room! great for romantic couple.
Friendly hotel staff. Good location. Modern & comfortable rooms. The decoration of the ballroom and the entrance was a little exagerated. Too orriental for my taste. I liked the bedroom.
I enjoy staying at this hotel. It was very confortable, and luxury. The staff didn't speak english except some of them and missing maps in english
The location is good, the rooms are very comfortable They have some problems with the shower - the water pours into the room sometimes. The breakfast is good, but waiters are not.
Although I stated -while booking on your website- that we were the honeymoon couple at this hotel, the staff of this hotel told me that there was not any note like that... Either your website does not work properly or this hotel is not that professional... I had to insist that I booked this room as a honeymoon couple and then we got the special service for the honeymoon couples. breakfast was poor
The staff were very helpful and courteous. The hotel facilities are also very good all in all a very nice hotel
internal decoration and the facilities were excellent... Nothing....
Excerllent staff and quality
The location is very nice. Though it is not the very center - still convinient and not noisy area. The staff is mainly helpful. They were not checking my mini bar for the last4 nights, actually did it only on the very first day of my stay. Therefore I was not getting coffe and etc. supplyes but for me personally it did not matter that much. Anyway this was the minus...
Very comfortable and well equipped hotel in city centre. A bit expensive on food and drinks.
Friendly staff, spacious rooms, quiet location
Excellent design, comfy rooms.. As we did not spend too much time at the hotel, i can not give a full review. But we were satisfied from what we had experienced.
Quiet and comfortable.Friendly staff.
staff were not at all friendly. we were not greeted or no good byes when we left. very unfriendly place...very quiet as if we were in a mosque.
Very good breakfast Door key not working every day
Friendly and helpful Staff, pretty good location for local restaurants, clean and comfy room. Convenient location if you have a Car.
The hotel breakfast was fantastic, hotel enviroment was very calm most of the times and with a very beatiful interior design. Hotel parking space was nice exactly in front of the main door with a nice waterfall. Room viewes was very good from ankara city and the back street provide very fast access to many stores. Hotel is 5 Km away from ankamall it takes around 10 min to arrive and it is around 40 min away from esb airport in normal city traffic.
Professional service I am a little sceptical about the five-star rating. Some of the finishing in the room was not up to standard, no flat screen TVs. The suite overlooked a large patch of wasteland, which rather spoiled the effect. Although the hotel may not own it, of course. Had to remind them of the need for an extra bed a couple of times (I would stress that this does not mean the service was not excellent),
The accomodation is good, the staff is friendly, the price was fair and breakfast was excellent. The Hotel is located in Bilkent, which is in the south of Ankara and quite far away from the city center but near the Bilkent University. It is ideal for conferences, but for business trips a hotel in the center of Ankara would suit better. The staff is friendly, the accomodation is excellent for a five star hotel in Turkey. If you visit the Bilkent University, this hotel is ideal.
It's at the most elite part of town nested between two universities and good transportation available. They have problems with hooking up booking.com to their system so they make you wait 5 min while they check your reservation
Very friendly, clean and comfortable. Restaurant service and quality noteworthy.
A well located hotel with nice atmosphere. Friendly staff and all well organised. It was all a pleasant stay at a good price. The gym availibility was poor
The hotel staff was great, the room was immuculate, and it seemed that everything important in a hotel had been considered. From the Pillow Menu, to the "Do Not Disturb" light, to the awesome bathroom (bathrooms/showers are a big deal to me), the Turkish Delight, newspaper delivery, and VoIP phones, the Divan Hotel has thought of everything!! Not to mention, it is located right in the heart of the city and their weekend rates are fantastic!! Will definitely stay there again next time I'm in Ankara for the weekend.... :0) The a/c in the room was lackluster... I like sleeping in cold rooms, and it seemed like the a/c unit did a poor job a cooling the room. Also, without asking for a mattress pad from the front desk, the beds are quite hard. I don't mind a hard bed, but my girlfriend slept uncomfortably the first night. However, the mattress pad was delivered as soon as we asked, and after that, the bed was fine... No real problem!!
It was new Although the hotel hotel was new, our towels were old! We stayed in a double room. It was really tiny. It was more for a single use. We could hardly move in it. Everything was for a single person, I had to keep asking for stuff. The breakfast is not included in the rate and the price is too high for that quality. The heat turns on only after 7 PM which makes the room quite cold if you are traveling with a child. The hot water was not running properly.
location and simple comfort
Is a very nice hotel with a very economic price The heating maximun set point was 23 C, and it was really cold
The rooms are spotless and the staff are so welcoming.The location of the hotel is excellent. The parking space is the worst I have ever seen.You can only leave your car to valet service and the garage is soo narrow that you cannot park on your own and even if you park, there is no lift upstairs so you have to climb up three very steep floors!
Great location for doing business in Ankara and getting to know some of Ankara. It is located in the newer part of Ankara, near several of the major shopping centers & numerous restaurants in the area.
service is top quality, very modern rooms
The very good location, the quiteness and comfort of the room, Breakfast should be improved in terms of varieties of choices, should be according to the good level of the hotel
The room was excellent. The bed was super comfortable and the linen was ceisp and clean. The cleanliness of the room and the whole hotel was great. The staff were helpful and unlike many hotels the bathroom was fantastic. No
I am writing this from a room on the 12th floor with a panoramic view looking toward the city center. The room is lovely, the food is wonderful, especially the breakfast that comes with some of the room rates. This is a good place to be with a car (and a GPS with up-to-date Turkey maps). It is pricey, though, and the only practical way to tour the city center from here is to take a taxi to an area (sich as the citadel) where you can walk in reasonable safety. Good hotel for business. This is not my first stay here.