Pyramisa Suites Hotel Cairo

Breakfast

Overall behavior of staff

I stayed there many years back and it was excellent but this time its only location which is good.

The staff on check in did not consider me as guest with wife and gave me twin outdated room with poor fixtures in the toilet. I booked two rooms and instead of giving us adjacent rooms as my son was with me instead gave us room across each other. Where he could have given us rooms with one joining door. I did not like it st all. I told him about king or queen bed and his reply was there are no rooms with King or queen bed. Thus I had to settle with what was offered. My holiday was spoiled by him. Your cleaners did not clean our room during our stay thus I have rate them poor.

El tamaño de la habitación

Hotel 5*, No nos hicieron la habitación pedimos toallas 4 veces y nos la subieron después de 4 h, el Segundo día nos hicieron la habitación pero sin toallas ni papel wc, después de reclamarlas 5 veces y 6h después nos lo dieron, las vistas a la ciudad es un basurero en ruinas, solo hay dos enchufes en la habitación, se fuma en todo el hotel, solo hablan árabe y un poco de inglés, un hotel viejo y mal conservado, personal incompetente, un timo