The room layout was perfect. Separate sleeping and lounging area. The bed was very comfortable. I didn't want to get out of bed!
Easy to park. Walk to restaurants. AC was good and not too noisy. Clean.
Bathroom was too small.
Always a great stay. The ladies who put out breakfast, Susan, Maria, Bernadette welcome new or returning guests with charm and warmth, starting each of our days with a smile. People at front desk also very nice.Marisa went several extra miles for us.
Staff was friendly; breakfast was fresh (and free), parking was easy. Also very close distance to UVA.
Room was not equipped with hair dryer. Thin walls allowed us to hear noise from every room around and above us as well as from hallway. Probably the most noise we've heard at any hotel.
Staff always very helpful. Very comfortable place to stay.
Large room. Great free (included)breakfast the next morning.
Fair price for a busy weekend. Only 1 mile to UVA and walking distance to shopping area.
Room was a bit 'worn'. Breakfast was good but area crowded and staff harried.
Great location and very nice breakfast - better than most.
Location, amenities, breakfast
location, price, cleanliness, breakfast
no phone book/yellow pages for local business
Staff at check in and check out were great. Staff at breakfast worked hard to keep everything filled even though there were a ton of people there.
The bathroom was filthy - multiple types of hair on the bathroom floor and in the shower - and not ours. We got in late and actually didn't use the bathroom part (the sink was outside the bathroom) until the morning so no point asking for a new room.
The location was close to sites like shopping, university, and historical places.
The noise level was awful! We asked for a quiet room and instead received a room next to basketball court where people played well into night after midnight. There were very noisy people next door to us as well.
We just returned from a 3 day stay . It was a very enjoyable time. The staff was awesome, the suite wonderful. We will defintely be back.
I'm not sure if I can take these breakfasts that end at 9 AM on weekends. Would like to sleep in sometimes......One elevator and long walk to rooms......Nice outdoor pool, 1/4 basketball court and tennis combo. Had a one night relaxing stay.
As always you can expect a good room and good service. When I arrived the first room we were asigned had only one bed, the internet showed two Queens for the price of Residence Inn. The Residence Inn brand is very spacious and is meant o be more fo a small apartment for people who are staying for extended periods. Kind of like Extend Stay hotels. The manager on duty ...was exemplery and knows well the Marriott standard of service. No sooner than I explained the one bed and the horrible cigarette smoke ((it is a smoke free facility- but apprarently one of those staying a long time bribed the maid to not turn him in because Room reeks) but I was immediately moved to another room on the second floor, un ''upgrade'' according to @, but which is what I had expected in the first place. Returning late that evening we discovered that the AC was on the blink and were moved yet again...to a third room on the third floor where everything worked fine. They serve a nice full brerakfast in th...
We needed a place to stay in charlottesville, my mother was in her last days at UVA hospital, we were changing our minds daily as to what our family needs were at the time, the Inn worked with our reservations, they gave us a room in a minutes notice, very understanding letting us cancel than make new reservations without causing us any stress or penalities, they gave us a wonderful rate. We are now recommending this hotel to anyone with or without pets, we happen to be traveling with a sick cat who needed meds daily and could not be left alone, a very stressful situation in all areas.
Easy to find and clerk was helpful with a local grill for dining and Kinko's locale for doing business - also with local amusement directions.
We have stayed in Charlottesville many times and this was our 1st time at the Residence Inn - and we had a wonderful experience. Staff was exceptional, breakfast was great and location was also very good, with easy access to walk to shops and food.