The Ritz-Carlton Cancun

Everything was wonderful

I was given one room in the third floor and there were bugs coming from the balcony. I was moved to a room in the 4th floor but there was a bad smell coming from the AC.

Every thing really . The location , the rooms , the cleanliness , the service , the dedicated staff especially at the beach and pool areas , the comfort and the ambiance in general .

Claiming that the hotel is crowded ,They tried to give me lower floors room though I did not book the lower floors ! I was upset at the beginning as I do not like the noise from the pool but they immediately moved me to the 7the and 5th floors . Seaweed was not a problem at all during our stay as the hotel was taking a great care in cleaning the beaches regularly and the problem was minimal that it didn’t affect our swimming or beach activities .

me encantó todo. una experiencia encantadora

I felt house keeping and cleanliness was excellent Concierge was very informative The hotel was luxury

Mejor no puede ser....muchas variedad de platos y la atención del personal denota la capacitación y respeto por el huesped.

Cumplió con mis expectativas de forma extaordinaria.

Las batas de baño inigualables Los desayunos llenaron las expectativas de todos los miembros de la fsmilua

Que no pudiera pagar toda la estancia en dolares

Gran servicio que cumple las expectativas

Un gran servicio que es inigualable. Un ambiente muy cálido y acogedor

Servicio excepcional

Este complejo tiene la mejor playa y servicio de piscina servicio que he visto.

Se celebraba una gran convención en el resort con algunos grupos de huéspedes inmaduros.